United Way 211


United Way 2-1-1 provides callers with information about and provides referrals for human services, for everyday needs and in times of crisis. Operating 24 hours a day, 7 days a week, 365 days a year. Please continue to use 9-1-1 for emergency calls.


For Website Access for 2-1-1 Social Services Help visit  https://unitedwaysem.org/2-1-1

It's easy to search for Agencies, Programs or services by name, catagory, word or phase.

Dial 211 from your telephone to reach the United Way 211 Call Center for more information or visit here https://unitedwaysem.org/2-1-1 to ask for help!


United Way 2-1-1 is a multi-lingual, comprehensive information and referral service available 24/7/365. The database contains more than 20,000 programs and services such as after school programs, senior care services, medical and prescription assistance, credit counseling and mortgage foreclosure assistance, and housing and utility resources. Individuals can also call 2-1-1 to be connected to volunteer opportunities in their area.

Local Sponsor and Operating Agency


Our 2-1-1 service provides referrals to programs in Wayne, Oakland, Macomb, Washtenaw, Monroe and Lapeer counties. If you need help finding resources in your area, dial 2-1-1 or live chat to speak to a representative now. Or, search the online database to access more than 30,000 different statewide programs and services. If you experience problems dialing 2-1-1, dial 1-800-552-1183.

211 can help with:

  • Basic Needs: Food bank, clothing closets, shelters, rent assistance and utility assistance.
  • Physical and Mental Health Resources: Health insurance programs, Medicaid and Medicare, maternal health, children's death Insurance Program, medical information lines, crisis information services, support groups, counseling, drug and alcohol intervention and rehabilitation.
  • Employment Support: Financial assistance, job training, transportation and educational programs.
  • Support for older Americans and persons with disabilities: Adult day Care, congregate needs, Meals on Wheels, respite care, home healthcare, and transportation and homemaker services.
  • Support for children, youth and families: Childcare, after school programs, Head Start, summer camps and recreational programs, mentoring, tutoring and protective service.
  • Emergency relief support services: Centralized information source for disaster relief services